About Us
Expertise in Air, Excellence in Service
Cutting Edge Technology
Specilised Expertise
Excellence In Service
Cost Effective Solutions
Service Air Conditioning Melbourne Pty Ltd has been in operation since 2015 providing air conditioning and mechanical service solutions.
Service Air Conditioning Melbourne Pty Ltd brings with it experience and a broad wealth of knowledge to be successful in covering all areas in both the commercial and industrial field.
The company has been able to take advantage of the co-operation offered by its supplier partners including industry associates, equipment manufacturers and wholesalers etc. These partners are providing invaluable assistance in ensuring we can provide efficient and cost effective service solutions.
Our Mission
Service Air Conditioning Melbourne Pty Ltd mission statement incorporates the following key elements:
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To remain consistent with supplying products and to maintain the highest possible quality
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Conserve our existing customer base through ongoing sales with encouragement of referrals to new and potential business
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To keep updated with continually changing requirements within the air conditioning industry
Service Air Conditioning Melbourne Pty Ltd is unique in the particular focus that underpins its client’s needs.
We understand that today; Knowledge, Innovation, Integrity and Transparency, provide the central focus around which all other aspects of a successful business relationship can be developed and sustained. Our primary concentration is on Commercial and Industrial buildings, both in the CBD and Metropolitan areas, where we will provide a comprehensive range of services that our clients can rely upon to meet and manage their expectations. Strong relationships with other industry experts, equipment suppliers etc., ensuring best cost structures.
Our staff are well trained, and constantly undergoing further training to remain updated with the industry changes. We have obtained Green capCm3 Pre-qualifications. We are progressive, proactive, ethical and transparent in all our client’s dealings.
Our Management team are available as required to give you the best Air Conditioning solutions and advise possible.
Meet The Team
Mark
CEO – Founder
Mark has over 30 years experience in this industry with a vast knowledge of many complex systems. Mark is a hands on CEO working in the field to diagnose, quote, repair and maintain a range of systems for clients and company’s of all sizes. Mark’s experience in the industry is second to none and he is proud to be able to offer the high standard of professional service alongside a fantastic team.
- Fully Qualified Refrigeration & Air Conditioning Mechanic
- Fully Qualified Electrician
- Fully Qualified Plumber
Karen
Business Manager
Facility Maintenance & Service Manager
Email: karen@sacm.com
Phone: 0410 302 559
Karen is the vital link between clients, services and employees, meticulously ensuring that productivity and efficiency as well as quality customer service remain at its peak. With her many years in the industry and exceptional expertise with Facility Management, Service Management and Business operations, Karen brings a wealth of knowledge to her role as head of service and most importantly, Business manager. Under her guidance, we maintain an exceptional flow of business in a supportive environment, setting a high standard for success.
Claire
Service Department Support Coordinator
Email: service@sacm.com
Phone: 0449 782 247
Claire is a collaborative service support coordinator dedicated to upholding a high standard for both clients and team members alike. Drawing from her background in service, Claire brings invaluable expertise and perspective to our company. She plays an integral role in ensuring that our team operates cohesively and efficiently, consistently delivering exceptional service to our clients.
Tabitha
Office Manager
Email: admin@sacm.com
Phone: 0400 970 769
Since 2017 Tabitha has worked diligently behind the scenes supporting the daily operations of our office. Tabitha is currently undergoing her Cert IV in Bookkeeping and Accounting. She is deeply invested in her professional development and her proactive approach and attention to detail ensure that tasks she undertakes are executed with precision and efficiency.
Carlene
Accounts
Email: accounts@sacm.com
Phone: 0456 316 363
Carlene can be found supporting our office staff and clients with any queries regarding their accounting needs. With her deep understanding of accounting principles and our valuable clients, she adeptly handles inquiries, ensuring swift and accurate resolutions.
Rhiannon
Administration Assistant
Email: serviceassist@sacm.com
Phone: 0456 316 363
Rhiannon has quickly established herself as an essential member of our team, bringing fresh perspective and enthusiastic energy to our office’s daily operations. We are thrilled to have her on board, and we look forward to the valuable contributions she will continue to make on our team.
Dale
Refrigeration & Air Conditioning Mechanic
Electrician
Dale brings over a decade worth of industry expertise to our team, making him a valuable asset. His extensive knowledge and professional background significantly enhance our capabilities. He made the decision to continue with his training and pursue an electrical apprenticeship, successfully becoming a dual qualified tradesman.
Jesse
Refrigeration & Air Conditioning Mechanic
Jesse is a fully qualified technician with over five+ years professional experience in the service industry and a has knack for customer service. Delivering a high quality of care and problem solving to ensure customer satisfaction every time.
Ben
Refrigeration & Air Conditioning Mechanic
Ben joined our team early on in 2024 and has demonstrated a proactive approach to his work early on. Ben enjoys fault finding and assisting clientele with their concerns.
Marcus
Mechanical Plumber
Service Air Conditioning Melbourne welcomed Marcus recently and he has already showcased his dynamic skill set and eagerness to work collaboratively with the team. We look forward to seeing continued success for Marcus with us.
Jack
Apprentice Refrigeration & Air Conditioning Mechanic
Jack is currently undergoing his Cert III in Refrigeration and Air Conditioning. As he progresses in mastering the trade and understanding our customer base, he has acquainted himself with our various sites to ensure top-notch customer service.
Alexi
Apprentice Refrigeration & Air Conditioning Mechanic
Alexi is currently completing a Refrigeration and Air Conditioning apprenticeship with us. His hands-on approach and enthusiasm show his determination to excel in the field. Alexi has developed a special interest in installation and is eager to further specialise in this aspect of the field.
Vitalii
Apprentice Refrigeration & Air Conditioning Mechanic
Vitalii has a wealth of expertise gained from years of working in the field over in Ukraine. He is currently furthering his knowledge and skills by undergoing a Refrigeration and Air Conditioning apprenticeship with Service Air Conditioning Melbourne.
Andrew
Apprentice Refrigeration & Air Conditioning Mechanic
Andrew is enrolled in his Cert III in Refrigeration and Air Conditioning and is enthusiastic about embarking on his apprenticeship journey to enhance his expertise in the field. Andrew demonstrates thoroughness with his work and is eager to assist wherever needed.
ABN: 49 609 271 472
ACN: 609 271 472
Contact Us
Our friendly team are ready to support you with all your air conditioning and refrigeration needs.
0410 302 559
info@sacm.com.au
Business Hours
Mon 8:00am – 4:30pm
Tues 8:00am – 4:30pm
Thur 8:00am – 4:30pm
Fri 8:00am – 4:30pm
Sat Emergencies Only
Sun Emergencies Only